Betarctica Document Upload: Format and Size Rules
Successfully verifying your account is a critical step to withdrawing your winnings. This guide provides a clear, step-by-step walkthrough of the Betarctica document upload process, detailing the exact format and size requirements to ensure your verification is approved without delays.
Why Betarctica Requires Document Verification
Like all licensed online casinos, Betarctica is legally obligated to verify the identity of its players. This process, known as Know Your Customer (KYC), helps prevent fraud, money laundering, and underage gambling. It is a standard security measure that protects both you and the platform. You will typically be asked to upload documents after registering and before your first withdrawal request. The team at Betarctica casino usually completes reviews within 24-48 hours, but having incorrect files can extend this process significantly.
Accepted Document Types and Specifications
You will need to provide proof of identity and proof of address. Betarctica accepts common file formats, but each has strict size limitations to ensure smooth processing. The maximum file size for any upload is 8MB. Exceeding this limit will result in an error.
| Document Purpose | Accepted Formats | Maximum Size |
|---|---|---|
| Proof of Identity (Passport, ID Card, Driver’s License) | JPG, PNG, PDF | 8MB |
| Proof of Address (Utility Bill, Bank Statement) | JPG, PNG, PDF | 8MB |
| Payment Method Verification (Card Photo) | JPG, PNG | 8MB |
Step-by-Step Upload Guide
Follow these steps to submit your documents correctly through your account dashboard.
- Log in to your Betarctica account and navigate to the ‘My Account’ or ‘Verification’ section.
- Select the type of document you are uploading (e.g., Proof of Identity).
- Click ‘Choose File’ and select the file from your device. Ensure the image is clear, all four corners are visible, and all text is readable.
- Review the file name and confirm the size is under 8MB.
- Click ‘Upload’. You should see a confirmation message. Repeat for any additional required documents.
Remember, using a Betarctica promo code during registration might require additional verification to claim the attached Betarctica bonus, so it’s best to complete this process early.
Common Problems and Troubleshooting
Most upload issues are easy to fix. Here are the most frequent problems players encounter:
- File Too Large: If your file is over 8MB, use free online tools or your phone’s editing features to compress the image before uploading.
- Blurry or Unreadable Images: Take a picture in a well-lit area and ensure the document is flat and fully in frame. Avoid glare from flash.
- Wrong Document Type: A selfie is not proof of address. Ensure you are uploading a recent utility bill or bank statement (less than 3 months old) for address verification.
- Format Not Supported: Betarctica does not accept .HEIC files from iPhones by default. Convert these to JPG or PNG before uploading.
If your submission is rejected, you will receive an email explaining the reason. Address the specific issue and re-upload the corrected file.
After Successful Verification
Once approved, your account will be fully verified, lifting any withdrawal limits and enabling seamless transactions. This also means you are clear to enjoy all promotions, including any Betarctica no deposit offers or Betarctica free spins, without future interruptions. For any further assistance, the support team at Betarctica is available via live chat or email to guide you through the process.
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